GIFT CARD
RESERVE BEFORE RELEASE
Your future Japanese collectibles, already reserved.
Pre-order an announced product before it becomes available and let japandco handle the journey from the supplier to your home.
HOW IT WORKS
From reservation to dispatch
A simple process designed to secure upcoming Japanese releases.
Choose your pre-order
Eligible products are clearly identified by a PRE ORDER badge and a notice on the product page.
Confirm your reservation
Payment is taken when the order is placed and your reservation is recorded.
Arrival at japandco
We receive the product from our supplier. If it arrives early, we prepare it without waiting for the initial date.
Checked and dispatched
Your product is checked, protected and shipped as soon as every item in the order is available.
IMPORTANT POINTS
A transparent reservation
Indicative release date
The announced date is an estimate and can change because of the manufacturer or distribution. We dispatch earlier whenever the product arrives ahead of schedule.
Payment when ordering
The full amount is paid when the pre-order is placed, not when the product is dispatched.
Firm pre-order
A confirmed pre-order is final and cannot be cancelled for personal convenience. Please check the product and estimated release date carefully before payment.
Possible shipping adjustment
If the final packaging differs from the original estimate, a small additional shipping charge may be proposed, or store credit may be granted if the parcel is lighter or smaller than expected. No additional amount will be charged automatically without your agreement.
FREQUENTLY ASKED QUESTIONS
Quick answers about pre-orders
Is the announced date guaranteed?
No. It is indicative and may change because of the manufacturer or distribution. The product is dispatched as soon as japandco receives it.
When is payment taken?
Payment is taken in full when the order is placed.
Can I cancel a pre-order?
A confirmed pre-order is final and cannot be cancelled for personal convenience, including in the event of a change of mind or a postponement of the release date by the manufacturer.
What happens if my order also contains an in-stock item?
The entire order waits until all products are available. Place separate orders to receive in-stock items sooner.
UPCOMING RELEASES
Ready to reserve your next collectible?
Explore the Japanese releases currently available for pre-order.